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Marketing Professionals and
organisations of all sizes.
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With the continual development and personal service they provide I can see a exciting future working with the team at Platform Direct.
Q. My background image isn't appearing in Hotmail
A. You have probably tried to embed the image in a table using the Style tag. Try using <td background....
Q. Can I send a test email before I send my campaign?
A. Yes, you can nominate up to 5 email accounts to test your enewsletter prior to launching your campaign.
Q. Is there an easy way to send out emarketing campaigns?
A. Yes, there is a wizard interface to help beginners.
Q. Is there help documentation provided?
A. Yes, there is an extensive online help library available.
Q. Can I send an SMS campaign using Platform Direct?
A. Yes, the SMS Module can easily be activated upon request
Q. Can I upload my address book?
A. Yes, Platform Direct has an easy upload faciltity to manage and manipuilate your contacts.
Q. Does the system have email tracking?
A. Yes, comprehensive tracking and reporting features enable you to measure the number of click throughs, web links , bouncebacks plus much more.
Q. Can I make my own email marketing templates?
A. Platform Direct provides a range of templates to get you started quickly as well as an easy-to-use interface to enable you to create your own.
Q. Can I change my monthly capped plan?
A. Yes, Platform Direct enables you to upgrade or downgrade you current plan online and the new plan is effective the following month.
Q. Can I arrange to pay my plan via direct debit?
A. Yes, your monthly fee can be automatically direct debited or charged to your nomintated credit card (MasterCard and VISA).
Q. When will I be sent a Tax Invoice?
A. Platform Direct provides comprehensive billing and sales reporting as well as the facility to view and download your Tax Invoice at anytime.
Q. Is this emarketing system spam compliant?
A. Yes, Platform Direct complies fully with the Australian Government's anti-spam legislation.
Q. Will there be any new features added to the system?
A. Yes, the Platform Direct system continues to evolve and as a customer centric application, we welcome feedback and suggestions from our customers.
Q. Is there online support available?
A. Yes, an online Helpdesk & Knowledge base is available with further support options available.
